User Guide6755i IP Phone6755i IP Phone41-001200-15Rev 00Release 2.4
2 Model 6755i IP Phone User Guide IntroductionIntroductionThis 6755i IP telephone has all the features of a regular business phone, allowing you to ma
92 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysACD LED TableThis LED changes when you log into the phone queue and are a
Model 6755i IP Phone User Guide 93Line Keys, Programmable Keys, and Softkeys4. Using the keypad, enter your Password (provided by your System Adminis
94 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysDirected Call Pickup/Group Call Pickup Keys (for Sylantro Servers)Aastra
Model 6755i IP Phone User Guide 95Line Keys, Programmable Keys, and SoftkeysConfiguring Directed Call Pickup (DCP) Key (for Sylantro Servers)Use the
96 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysProgrammable Keys8. Select from "Key 1" through "Key 6&quo
Model 6755i IP Phone User Guide 97Line Keys, Programmable Keys, and SoftkeysConfiguring Group Call Pickup (GCP) Key (for Sylantro Servers)Use the fol
98 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysProgrammable Keys8. Select from "Key 1" through "Key 6&quo
Model 6755i IP Phone User Guide 99Line Keys, Programmable Keys, and SoftkeysUsing Group Call Pickup (GCP)1. If any of the monitored group of extensio
100 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysXML KeyThe 6755i IP phone has a feature you can enable called "XML&
Model 6755i IP Phone User Guide 101Line Keys, Programmable Keys, and SoftkeysThe XML Application Title is the label that displays beside the XML soft
Model 6755i IP Phone User Guide 3Introduction•Power sourceFor Ethernet networks that supply in-line power to the phone (IEEE 802.3af):— For power, us
102 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. I
Model 6755i IP Phone User Guide 103Line Keys, Programmable Keys, and Softkeys17. Click to save your changes.Configuring an XML KeyUse the following
104 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and Softkeys7. In the "XML Application URI" field, enter the applicable UR
Model 6755i IP Phone User Guide 105Line Keys, Programmable Keys, and Softkeys20. Click to save your changes.Accessing the XML ServiceAfter an XML a
106 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysFrom an XML Key1. Press the XML key on the 6755i phone. A "Custom F
Model 6755i IP Phone User Guide 107Line Keys, Programmable Keys, and SoftkeysWebApps KeyYou can set a softkey, programmable key, or expansion module
Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select "WebApps".4. In the "Label
Model 6755i IP Phone User Guide 109Line Keys, Programmable Keys, and SoftkeysFlash KeyYou can set a key to generate a flash event when it is pressed
110 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysProgrammable Keys5. Select from "Key 1" through "Key 6&qu
Model 6755i IP Phone User Guide 111Line Keys, Programmable Keys, and SoftkeysSprecode KeyYou can set a key to automatically activate specific service
4 Model 6755i IP Phone User Guide Getting StartedGetting StartedThe 6755i must be set up and be configured prior to its first use. This section descri
112 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. I
Model 6755i IP Phone User Guide 113Line Keys, Programmable Keys, and SoftkeysPark/Pickup KeysThe IP phone has a park and pickup call feature that all
114 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysOn the IP phone UI, the static configuration method displays the followi
Model 6755i IP Phone User Guide 115Line Keys, Programmable Keys, and SoftkeysConfiguring Park /Pickup using Static ConfigurationUse the following pro
116 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysPark/Pickup Key ConfigurationThe programmable method of configuration cr
Model 6755i IP Phone User Guide 117Line Keys, Programmable Keys, and Softkeys1. Click on Operation->Softkeys and XML.orClick on Operation->Prog
118 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysProgrammable Keys13. Select from "Key 1" through "Key 6&q
Model 6755i IP Phone User Guide 119Line Keys, Programmable Keys, and SoftkeysUsing the Park Call/Pickup Parked Call FeatureUse the following procedur
120 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysLast Call Return (lcr) Key (Sylantro Servers only)Using the Aastra Web U
Model 6755i IP Phone User Guide 121Line Keys, Programmable Keys, and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. I
Model 6755i IP Phone User Guide 5Getting StartedThe 6755i phone then checks settings and looks for new configuration and firmware updates for the pho
122 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysCall Forward KeyUsing the Aastra Web UI, you can configure the Call Forw
Model 6755i IP Phone User Guide 123Line Keys, Programmable Keys, and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. I
124 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysBLF/XferThe BLF key allows one or more extensions to be monitored, and o
Model 6755i IP Phone User Guide 125Line Keys, Programmable Keys, and SoftkeysConfiguring a BLF/Xfer Key1. Click on Operation->Softkeys and XML.orC
126 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysProgrammable Keys8. Select from "Key 1" through "Key 6&qu
Model 6755i IP Phone User Guide 127Line Keys, Programmable Keys, and SoftkeysSpeeddial/XferThe Speeddial key allows a number to be dialed quickly by
128 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysConfiguring a Speeddial/Xfer Key1. Click on Operation->Softkeys and X
Model 6755i IP Phone User Guide 129Line Keys, Programmable Keys, and SoftkeysProgrammable Keys8. Select from "Key 1" through "Key 6&qu
130 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysSpeeddial/ConfThe 6755i allows you to configure a softkey or programmabl
Model 6755i IP Phone User Guide 131Line Keys, Programmable Keys, and SoftkeysConfiguring a Speeddial/Conf Key1. Click on Operation->Softkeys and X
6 Model 6755i IP Phone User Guide Getting StartedWhen the configuration update is complete, the phone displays the following screens and then displays
132 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysProgrammable Keys8. Select from "Key 1" through "Key 6&qu
Model 6755i IP Phone User Guide 133Line Keys, Programmable Keys, and SoftkeysServices KeyBy default, the 6755i has a Services key configured on key 1
134 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysConfiguring a Services KeyUse the following procedure to configure a Ser
Model 6755i IP Phone User Guide 135Line Keys, Programmable Keys, and SoftkeysExpansion Module Keys8. Select from “Key 1” through “Key 36” (M670i)orSe
136 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysDirectory KeyBy default, the 6755i has a Directory key configured on key
Model 6755i IP Phone User Guide 137Line Keys, Programmable Keys, and Softkeys1. Click on Operation->Softkeys and XML.orClick on Operation->Prog
138 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysCallers List KeyBy default, the 6755i has a Callers List key configured
Model 6755i IP Phone User Guide 139Line Keys, Programmable Keys, and Softkeys1. Click on Operation->Softkeys and XML.orClick on Operation->Prog
140 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysIntercom KeyBy default, the 6755i has an Intercom key configured on key
Model 6755i IP Phone User Guide 141Line Keys, Programmable Keys, and Softkeys1. Click on Operation->Softkeys and XML.orClick on Operation->Prog
Model 6755i IP Phone User Guide 7Getting StartedNetwork Connected/Network DisconnectedIf your phone is successful when connecting to the network the
142 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysPhone Lock KeyYou can configure a key on the IP Phone to use as a lock/u
Model 6755i IP Phone User Guide 143Line Keys, Programmable Keys, and SoftkeysProgrammable Keys4. Select from "Key 1" through "Key 6&qu
144 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysPaging Key (Sends the RTP Stream)You can configure a Paging key on the p
Model 6755i IP Phone User Guide 145Line Keys, Programmable Keys, and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. I
146 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and Softkeys14. In the “Value ” field, enter a multicast IP address and a port numbe
Model 6755i IP Phone User Guide 147Line Keys, Programmable Keys, and SoftkeysThe phone opens a multicast RTP session and an outgoing OR incoming phon
148 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysNone KeyYou can set a softkey, programmable key, or expansion module key
Model 6755i IP Phone User Guide 149Line Keys, Programmable Keys, and SoftkeysProgrammable Keys4. Select from "Key 1" through "Key 6&qu
150 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysEmpty KeyYou can set a softkey to force a blank entry on the IP phone di
Model 6755i IP Phone User Guide 151Line Keys, Programmable Keys, and SoftkeysProgrammable Keys5. Select from "Key 1" through "Key 6&qu
8 Model 6755i IP Phone User Guide Getting StartedIdle ScreenWhen the phone has successfully updated the configuration and connected to the network, th
152 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysDeleting a KeyUse the following procedure to delete a key on the 6755i I
Model 6755i IP Phone User Guide 153Making CallsMaking CallsThis section describes ways to make calls on your 6755i phone, using your handset, speaker
154 Model 6755i IP Phone User Guide Making CallsPre-dialing a NumberYou can also make a call by pre-dialling a number. Pre-dialling lets you view a nu
Model 6755i IP Phone User Guide 155Making CallsUsing a HeadsetThe 6755i accepts headsets through the modular RJ22 jack on the back of the phone. Cont
156 Model 6755i IP Phone User Guide Making CallsUsing IntercomOn the 6755i, you can use the Icom key to automatically connect with a remote extension.
Model 6755i IP Phone User Guide 157Making CallsYou can set specific incoming Intercom call features on the 6755i IP phone using the Aastra Web UI. Th
158 Model 6755i IP Phone User Guide Making CallsRedial• Press to dial the most recent number you dialed from the phone.• If you are off-hook and pre
Model 6755i IP Phone User Guide 159Making CallsMuteYou can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute ke
160 Model 6755i IP Phone User Guide Receiving CallsReceiving CallsWhen a call is ringing at your extension, the inbound callers extension and name dis
Model 6755i IP Phone User Guide 161Receiving CallsSending an Incoming Call to VoicemailYou can send an incoming call directly to voicemail without an
Model 6755i IP Phone User Guide 9Getting StartedReferenceFor more information about configuring the top programmable keys and the bottom softkeys, se
162 Model 6755i IP Phone User Guide Handling CallsHandling CallsWhen you are connected to a call, you can use the softkeys or hard keys on the phone t
Model 6755i IP Phone User Guide 163Handling CallsWhen on HoldTo let your caller know that they are still on hold, music plays softly (if this has bee
164 Model 6755i IP Phone User Guide Handling CallsTransferring CallsBlind TransferA blind transfer is when you transfer a call directly to another ext
Model 6755i IP Phone User Guide 165Handling CallsUse the following procedure to transfer a call to another extension. Use the following illustration
166 Model 6755i IP Phone User Guide Handling CallsConferencing CallsThe 6755i IP phone offers two methods of conferencing:• Local conferencing (defaul
Model 6755i IP Phone User Guide 167Handling CallsUsing Local ConferencingUse the following procedure to create a conference call using local conferen
168 Model 6755i IP Phone User Guide Handling CallsJoining Two Active Calls in a Single Conference1. Begin with active calls on two different lines (fo
Model 6755i IP Phone User Guide 169Handling CallsUsing Centralized ConferencingUse the following procedure to create a conference call using centrali
170 Model 6755i IP Phone User Guide Handling Calls4. Press the Conf Key. A new line opens.5. Enter the phone number of Party 3.6. Wait for Party 3 to
Model 6755i IP Phone User Guide 171Handling Calls5. Call Party 3 for Conference 2.6. When Party 3 answers, press the Conf Key to join Parties 1 (whic
10 Model 6755i IP Phone User Guide Getting StartedIdle Screen with Voicemail MessagesThe envelope icon displays on the Idle State screen only if you
172 Model 6755i IP Phone User Guide Managing CallsManaging CallsThe 6755i has several features that make it easier to manage calls, and to keep track
Model 6755i IP Phone User Guide 173Managing Calls1. Press the Directory Key. The directory displays the number of entries in your list. If the Direct
174 Model 6755i IP Phone User Guide Managing CallsAdding New Entries to the Directory ListYou can store a maximum of 7 numbers associated with a uniqu
Model 6755i IP Phone User Guide 175Managing CallsAdding Names, Numbers, LabelsOn Screen 1:• You can add names using the abc softkey.• You can add num
176 Model 6755i IP Phone User Guide Managing Calls• You can use the Dial softkey to automatically dial the number in the Directory entry.• You can use
Model 6755i IP Phone User Guide 177Managing CallsArranging Multiple ScreensYou can use the Arrange softkey to move the number/label/line forward or b
178 Model 6755i IP Phone User Guide Managing CallsDeleting Entries from the Directory ListYou can delete entries from the Directory List in the follow
Model 6755i IP Phone User Guide 179Managing CallsTo delete all entries from the Directory List:1. Press the Directory key.2. At the “Directory List”
180 Model 6755i IP Phone User Guide Managing CallsSaving from the Callers ListYou can save a name, number, and/or label from the Callers List to the D
Model 6755i IP Phone User Guide 181Managing CallsDownloading the Directory List to Your PCYou can download the Directory List to your PC via the Aast
Model 6755i IP Phone User Guide 11Getting StartedFor example, in the illustration below, the 6755i has several bottom softkeys configured on the idle
182 Model 6755i IP Phone User Guide Managing CallsDownload the Directory ListUse the following procedure to download the Directory List to your PC usi
Model 6755i IP Phone User Guide 183Managing CallsCallers ListThe Callers list is a stored log of your incoming calls. The 6755i telephone stores info
184 Model 6755i IP Phone User Guide Managing CallsAccessing the Callers ListUse the following procedure to access the Callers List. Use the following
Model 6755i IP Phone User Guide 185Managing CallsEditing Entries in the Callers ListImportant: The Caller List does not save changes. Editing in the
186 Model 6755i IP Phone User Guide Managing CallsDeleting Entries from the Callers ListYou can delete individual items from the Callers List, or you
Model 6755i IP Phone User Guide 187Managing CallsDownloading the Callers List to Your PCYou can download the Callers List to your PC for viewing usin
188 Model 6755i IP Phone User Guide Managing CallsAccount Configuration (DND and Call Forwarding)The 6755i has a feature that allows you to configure
Model 6755i IP Phone User Guide 189Managing CallsThe following describes the key behavior for each DND mode.• Account - DND key toggles the account i
190 Model 6755i IP Phone User Guide Managing CallsConfiguring DND Using the Aastra Web UI.Use the following procedure to configure DND using the Aastr
Model 6755i IP Phone User Guide 191Managing Calls4. Click on Basic Settings->Account Configuration.5. For each account, enable DND by placing a ch
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every
12 Model 6755i IP Phone User Guide IP Phone Keys and Key DescriptionsIP Phone Keys and Key DescriptionsThe following sections describe the various 675
192 Model 6755i IP Phone User Guide Managing CallsDND in Account Mode1. With the account in focus on the IP Phone UI, press the DND key to toggle DND
Model 6755i IP Phone User Guide 193Managing CallsDND in Custom Mode1. Press the DND key on the phone. The screen displays a list of the accounts on t
The following describes the behavior for each CFWD mode.• Account - (default) The account mode allows you to configure CFWD on a per account basis. Pr
Model 6755i IP Phone User Guide 195Managing CallsConfiguring CFWD Using the Aastra Web UIUse the following procedure to configure CFWD using the Aast
196 Model 6755i IP Phone User Guide Managing CallsProgrammable Keys5. Select from "Key 1" through "Key 6"6. In the "Type"
Model 6755i IP Phone User Guide 197Managing Calls• Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You
198 Model 6755i IP Phone User Guide Managing CallsThe “No Answer” option call forwards incoming calls only if the account rings but is not answered in
Model 6755i IP Phone User Guide 199Managing CallsUsing CFWD via the IP Phone UIOnce CFWD is enabled on your phone, you can access and change the conf
200 Model 6755i IP Phone User Guide Managing Calls.In the above example, CFWD All is enabled as indicated by a check mark (3), CFWD Busy is enabled bu
Model 6755i IP Phone User Guide 201Managing Calls4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This disp
Model 6755i IP Phone User Guide 13IP Phone Keys and Key DescriptionsLine/Call Appearance key - Connects you to a line or call. The Aastra 6755i IP ph
202 Model 6755i IP Phone User Guide Managing Calls7. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the num
Model 6755i IP Phone User Guide 203Managing Calls11. Select a state using the UP and DOWN arrow keys.You can enable/disable a specific account on the
204 Model 6755i IP Phone User Guide Managing Calls12. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This disp
Model 6755i IP Phone User Guide 205Managing Calls17. Press DONE in the CFWD Mode Screen to save all changes.CFWD in Custom Mode1. Use the RIGHT and L
206 Model 6755i IP Phone User Guide Managing Calls3. Select an account using the UP and DOWN arrow keys.You can also use the following keys if require
Model 6755i IP Phone User Guide 207Managing CallsYou can also use the following keys if required:• All Off Key- Disables all CFWD states for the sele
208 Model 6755i IP Phone User Guide Managing Calls9. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the curr
Model 6755i IP Phone User Guide 209Managing CallsMissed Calls IndicatorThe IP phone has a "missed calls" indicator that increments the numb
210 Model 6755i IP Phone User Guide Managing CallsVoicemailThe Voicemail feature on the 6755i IP phone allows you to use a line, configured with a pho
Model 6755i IP Phone User Guide 211Additional FeaturesAdditional FeaturesThis section describes additional features you can use on the 6755i phone.St
14 Model 6755i IP Phone User Guide IP Phone Keys and Key DescriptionsProgrammable keys - 6 Top keys: programmable hard keys (up to 6 programmable func
212 Model 6755i IP Phone User Guide Additional Features1. Click on Basic Settings->Preferences.2. Go to the "General" section.3. The “Sup
Model 6755i IP Phone User Guide 213Additional FeaturesDisplay DTMF DigitsA feature on the 6755i phone allows users to enable or disable DTMF (dual-to
214 Model 6755i IP Phone User Guide Additional Features2. Enable the "Display DTMF Digits" field by checking the check box.Disable this fiel
Model 6755i IP Phone User Guide 215Additional FeaturesEnable/Disable Call WaitingThe call waiting feature notifies the user on an active call, of a n
216 Model 6755i IP Phone User Guide Additional Features1. Click on Basic Settings->Preferences->General.2. The “Call Waiting” field is enabled b
Model 6755i IP Phone User Guide 217Additional FeaturesPlay Call Waiting ToneYou can enable or disable the playing of a call waiting tone when a calle
218 Model 6755i IP Phone User Guide Additional FeaturesStuttered Dial ToneYou can enable or disable the playing of a stuttered dial tone when there is
Model 6755i IP Phone User Guide 219Additional FeaturesXML Beep SupportUsing the Aastra Web UI, you can enable or disable a beep to be audible when th
220 Model 6755i IP Phone User Guide Additional FeaturesStatus Scroll DelayUsing the Aastra Web UI, you can specify a scroll delay option that allows y
Model 6755i IP Phone User Guide 221Additional FeaturesIncoming Call Interrupts DialingThe 6755i has a feature you can enable or disable called "
Model 6755i IP Phone User Guide 15Methods for Customizing Your PhoneMethods for Customizing Your PhoneThere are two ways to customize specific option
222 Model 6755i IP Phone User Guide Additional FeaturesConfiguring "Incoming Call Interrupts Dialing"Use the following procedures to configu
Model 6755i IP Phone User Guide 223Additional FeaturesSwitch UI Focus to Ringing LineYou can configure a feature on the 6755i that controls the behav
224 Model 6755i IP Phone User Guide Additional FeaturesPreferred Line and Preferred Line TimeoutThe 6755i has a feature called “preferred line” and “p
Model 6755i IP Phone User Guide 225Additional FeaturesConfiguring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UIUse the follow
226 Model 6755i IP Phone User Guide Additional FeaturesGoodbye Key Cancels Incoming CallsThe 6755i has a feature that allows you to configure the Good
Model 6755i IP Phone User Guide 227Additional FeaturesUsing the Goodbye Key to Cancel Incoming Calls FeatureIP Phone UIIF THEN"Goodbye Key Cance
228 Model 6755i IP Phone User Guide Additional FeaturesUPnP Mapping Lines (for remote phones)Universal Plug and Play (UPnP) is a standard that uses In
Model 6755i IP Phone User Guide 229Additional Features2. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the set
230 Model 6755i IP Phone User Guide Additional FeaturesMessage Waiting IndicatorYou can configure the Message Waiting Indicator (MWI) to illuminate fo
Model 6755i IP Phone User Guide 231Additional FeaturesIncoming Intercom Call FeaturesIncoming IntercomBy default, the IP phone allows incoming interc
16 Model 6755i IP Phone User Guide Methods for Customizing Your PhoneSimplified Options MenuYour System Administrator may configure a simplified optio
232 Model 6755i IP Phone User Guide Additional FeaturesAuto-Answer/Play Warning ToneThe auto-answer feature on the IP phone allows you to enable or di
Model 6755i IP Phone User Guide 233Additional Features3. The "Microphone Mute" field is enabled by default. The microphone is muted on the
234 Model 6755i IP Phone User Guide Additional FeaturesUsing Redial Key for “Last Number Redial”The IP phone has an enhanced redial user interface tha
Model 6755i IP Phone User Guide 235Additional FeaturesGroup RTP Paging (receives RTP streams)You can configure the phone to allow it to receive a Rea
236 Model 6755i IP Phone User Guide Additional Features1. Click on Basic Settings->Preferences->Group Paging RTP Settings.2. In the “Paging List
Model 6755i IP Phone User Guide 237Additional FeaturesUse LLDP ELINThe 6755i IP Phone supports Link Layer Discovery Protocol for Media Endpoint Devic
238 Model 6755i IP Phone User Guide Available Features Enabled by AdministratorsAvailable Features Enabled by AdministratorsThere are features on your
Model 6755i IP Phone User Guide 239Available Features Enabled by AdministratorsCustomizable Callers List Key and Services KeyThe 6755i IP Phone curre
240 Model 6755i IP Phone User Guide Available Features Enabled by Administrators— Line 2: conference together extensions 2005, 2011 and 2021. • Discon
Model 6755i IP Phone User Guide 241Available Features Enabled by AdministratorsPlaying a WAV File On Your PhoneIf enabled by your Administrator, the
Model 6755i IP Phone User Guide 17Methods for Customizing Your PhoneUsing the IP Phone UI1. Press the Options key on the phone to enter the Options
242 Model 6755i IP Phone User Guide Available Features Enabled by AdministratorsKey RedirectionConference, Transfer, Redial, Intercom Keys and Voicema
Model 6755i IP Phone User Guide 243Available Features Enabled by AdministratorsXML Applications and Off-Hook InteractionIf enabled by your Administra
244 Model 6755i IP Phone User Guide Available Features Enabled by Administrators“Hold” Feature Enhancement (for Broadsoft Servers)The Hold feature all
Model 6755i IP Phone User Guide 245Model M670i and M675i Expansion ModulesModel M670i and M675i Expansion ModulesThe 6755i IP Phone offers optional M
246 Model 6755i IP Phone User Guide Model M670i and M675i Expansion ModulesThe Expansion Module keys support the following functions:You can configure
Model 6755i IP Phone User Guide 247Model M670i and M675i Expansion ModulesUsing the Expansion ModulesM670i Expansion ModuleAfter configuring the soft
248 Model 6755i IP Phone User Guide Model M670i and M675i Expansion Modules.To use the M675i, press the function key for the page you want to display
Model 6755i IP Phone User Guide 249Model M670i and M675i Expansion ModulesReferencesFor more information about configuring softkeys, see Softkeys and
250 Model 6755i IP Phone User Guide Troubleshooting SolutionsTroubleshooting SolutionsWhy is my display blank?Ensure that power is being provided to y
Model 6755i IP Phone User Guide 251Troubleshooting SolutionsWhat are services, and how do I use them?Services on the IP phone include:• XML Applicati
18 Model 6755i IP Phone User Guide Methods for Customizing Your PhonePhone Options via the Aastra Web UIIn addition to the IP Phone UI options, you ca
252 Model 6755i IP Phone User Guide Troubleshooting Solutions1. Click on Operation->User Password.2. In the "Current Password" field, ent
Model 6755i IP Phone User Guide 253Troubleshooting SolutionsHow do I restart the IP phone?1. Press the button on the phone to enter the Option List.
254 Model 6755i IP Phone User Guide Troubleshooting SolutionsHow do I lock my phone?You can lock your phone to prevent the phone from being used or co
Model 6755i IP Phone User Guide 255Troubleshooting SolutionsLock the Phone2. In the "Lock the Phone?" field, click .The phone locks dynami
Model 6755i IP Phone User Guide 257Limited WarrantyLimited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one
258 Model 6755i IP Phone User Guide Limited WarrantyAfter Warranty ServiceAastra Telecom offers ongoing repair and support for this product. This serv
Model 6755i IP Phone User Guide A-1Appendix A - Time Zone CodesAppendix A - Time Zone CodesThe following table identifies the time zone name and time
A-2 Model 6755i IP Phone User Guide Appendix A - Time Zone CodesCA-NewfoundlandCA-AtlanticCA-EasternCA-SaskatchewanCA-CentralCA-MountainCA-PacificCA-Y
Model 6755i IP Phone User Guide A-3Appendix A - Time Zone CodesKY-Cayman ESTLC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga ASTCETEETCETEETMC-Mo
Model 6755i IP Phone User Guide 19Methods for Customizing Your PhoneThe Network Status window displays for the IP phone you are accessing.3. You can
A-4 Model 6755i IP Phone User Guide Appendix A - Time Zone CodesSE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El
Model 6755i IP Phone User Guide Index-1IndexNumerics6755iadditional features of 211features of 2line settings 59making calls 153requirements of 2AAast
Index-2 Model 6755i IP Phone User Guide IndexIndexempty key, softkey for 148, 150expansion module, M670i and M675i 245expansion module, M675i 245FFlas
Model 6755i IP Phone User Guide Index-3IndexIndexmessage waiting indicator, configuring 230microphone mute, for intercom 231microphone volume, headset
Index-4 Model 6755i IP Phone User Guide IndexIndextroubleshooting solutions 250changing user password 251display blank 250finding IP address 251handse
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every
20 Model 6755i IP Phone User Guide Methods for Customizing Your PhoneThe following categories display in the side menu of the Aastra Web UI: Status, O
Model 6755i IP Phone User Guide 21Methods for Customizing Your PhoneBasic SettingsPreferences - Allows you to enable/disable the following: •Park Cal
iiiSoftware License AgreementSoftware License AgreementAastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, wo
22 Model 6755i IP Phone User Guide Phone StatusPhone StatusYou can view the status of your phone using the IP Phone UI or the Aastra Web UI.Phone Stat
Model 6755i IP Phone User Guide 23Phone StatusFinding Your Phone’s IP AddressIf you want to access your phone’s options using an Internet browser, yo
24 Model 6755i IP Phone User Guide Phone StatusPhone Status via the Aastra Web UIUse the following procedure to view the phone status via the Aastra W
Model 6755i IP Phone User Guide 25Phone StatusSIP Account StatusThe IP Phones show the SIP registration status on the IP Phone’s Network Status scree
26 Model 6755i IP Phone User Guide Phone StatusThe following table describes the status conditions that can display for the account.Status ConditionDe
Model 6755i IP Phone User Guide 27Customizing Your PhoneCustomizing Your PhoneThe following paragraphs describe the options available from either the
28 Model 6755i IP Phone User Guide Customizing Your PhoneRing Tone SetsIn addition to ring tones, you can configure ring tone sets on a global-basis o
Model 6755i IP Phone User Guide 29Customizing Your Phone6. Press Done.7. Select Tone Set.8. Select the country for which you want to apply the tone s
30 Model 6755i IP Phone User Guide Customizing Your PhoneContrast LevelThe "Contrast Level" option on the IP phone allows you to set the amo
Model 6755i IP Phone User Guide 31Customizing Your PhoneBacklightThe "Backlight" option on the IP phone allows you to set the backlight sta
32 Model 6755i IP Phone User Guide Customizing Your Phone7. If you selected "Auto", press the Advanced softkey.8. Using the keypad, enter th
Model 6755i IP Phone User Guide 33Customizing Your PhoneLive Dialpad*The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode
34 Model 6755i IP Phone User Guide Customizing Your PhoneSet AudioThe "Set Audio" option on the IP Phone allows you to set the audio mode fo
Model 6755i IP Phone User Guide 35Customizing Your PhoneHeadset Mic VolumeThe "Headset Mic Volume" option allows you to set the volume leve
36 Model 6755i IP Phone User Guide Customizing Your Phone7. Select Headset Mic Volume.8. Select the Low, Medium, or High volume level. Default is Medi
Model 6755i IP Phone User Guide 37Customizing Your PhoneTime and DateOn the IP phones, you can configure the following:• Time and date• Time and date
38 Model 6755i IP Phone User Guide Customizing Your Phone5. Using the keys on the keypad, enter a time to set on the IP phone. Use the"Backspace&
Model 6755i IP Phone User Guide 39Customizing Your Phone4. Using the keys on the keypad, enter a date to set on the IP phone. Use the"Backspace&
40 Model 6755i IP Phone User Guide Customizing Your PhoneSet Time Zone1. Select Preferences.2. Select Time and Date.3. Select Time Zone.A list of Time
Model 6755i IP Phone User Guide 41Customizing Your Phone4. Select a Daylight Savings time from the list of options.Default is Automatic. Valid values
v Table of ContentsSoftware License Agreement ...
42 Model 6755i IP Phone User Guide Customizing Your Phone5. Enable the time server if required using the "Enable" key. 6. Using the keys on
Model 6755i IP Phone User Guide 43Customizing Your Phone• 24h (24 hour format)3. In the “Date Format” field, select the date format you want to use o
44 Model 6755i IP Phone User Guide Customizing Your PhoneLanguageThe IP phones support several different languages. You can have the IP Phone UI and t
Model 6755i IP Phone User Guide 45Customizing Your Phone6. Press Done to set the language on the phone. The change is dynamic. When you exit the Opti
46 Model 6755i IP Phone User Guide Customizing Your PhoneLanguage InputThe 6755i supports text and character inputs in various languages (English, Ger
Model 6755i IP Phone User Guide 47Customizing Your PhoneSpanishGermanKey Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.
48 Model 6755i IP Phone User Guide Customizing Your PhoneItalianConfiguring Language Input Using the IP Phone UIYou can configure the language you use
Model 6755i IP Phone User Guide 49Customizing Your Phone4. Select Input Language.Select the language you want to use when inputting text and characte
50 Model 6755i IP Phone User Guide Customizing Your PhoneLatin 2 Character SetThe 6755i includes support for ISO 8859-2 (Latin2) of multi-national lan
Model 6755i IP Phone User Guide 51Customizing Your PhoneUser PasswordThis category allows you to change the user password for your phone. Changing yo
vi Table of ContentsTable of ContentsLine Keys, Programmable Keys, and Softkeys ...
52 Model 6755i IP Phone User Guide Customizing Your Phone1. Click on Operation->User Password.2. In the "Current Password" field, enter t
Model 6755i IP Phone User Guide 53Customizing Your PhoneResetting a User PasswordIf you forget your password, you can reset it and enter a new passwo
54 Model 6755i IP Phone User Guide Customizing Your PhoneRestarting your phoneYou may want to restart your phone to check for updates on the server. Y
Model 6755i IP Phone User Guide 55Customizing Your PhonePhone LockYou can lock your phone to prevent the phone from being used or configured. You can
56 Model 6755i IP Phone User Guide Customizing Your Phone1. Click on Operation->Phone Lock.Lock the Phone2. In the "Lock the Phone?" fiel
Model 6755i IP Phone User Guide 57Customizing Your PhoneDefining an Emergency Dial PlanPublic telephone networks in countries around the world have a
58 Model 6755i IP Phone User Guide Customizing Your PhoneDefine an Emergency Dial PlanUse the following procedure to specify the numbers to use on you
Model 6755i IP Phone User Guide 59Line Keys, Programmable Keys, and SoftkeysLine Keys, Programmable Keys, and SoftkeysThis section describes the Mult
60 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysSoftkeys and Programmable KeysYour 6755i has 6 multi-functional top progr
Model 6755i IP Phone User Guide 61Line Keys, Programmable Keys, and SoftkeysThe following table lists the functions you can set on the programmable k
vii Table of ContentsTable of ContentsUsing Handsfree Speakerphone ...
62 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysKeys can also be set up to quickly to access features such as Call Return
Model 6755i IP Phone User Guide 63Line Keys, Programmable Keys, and SoftkeysState-Based Softkeys (Bottom Keys only)On the 6755i bottom softkeys, you
64 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysIn the Aastra Web UI, the operational states for each softkey display ena
Model 6755i IP Phone User Guide 65Line Keys, Programmable Keys, and SoftkeysThe following illustrations show the configuration of Key 12 and how that
66 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysLine KeyYou can set a programmable key or softkey to act as a line/call a
Model 6755i IP Phone User Guide 67Line Keys, Programmable Keys, and SoftkeysThis means that when all line/call appearances are in use, 1 call is conn
68 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysConfiguring a Line KeyYou can set a key as an additional line on the 6755
Model 6755i IP Phone User Guide 69Line Keys, Programmable Keys, and SoftkeysProgrammable Keys7. Select from "Key 1" through "Key 6&quo
70 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysSpeeddial KeyThe normal function of the speeddial option allows you to di
Model 6755i IP Phone User Guide 71Line Keys, Programmable Keys, and SoftkeysPress-and-Hold to Create a Speeddial(applicable to programmable keys, sof
viii Table of ContentsTable of ContentsIncoming Intercom Call Features ...
72 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and Softkeys3. In the "Enter Number:" field, enter a number. for the speedd
Model 6755i IP Phone User Guide 73Line Keys, Programmable Keys, and SoftkeysCreating a Speeddial Using the Speed Dial Edit OptionYou can use the IP P
74 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysYou can enter up to 16 letters in the "Enter Name:" field.Press
Model 6755i IP Phone User Guide 75Line Keys, Programmable Keys, and SoftkeysCreating a Speeddial Key Using the Sofkeys, Programmable Keys, or Expansi
76 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysProgrammable Keys8. Select from "Key 1" through "Key 6&quo
Model 6755i IP Phone User Guide 77Line Keys, Programmable Keys, and SoftkeysEditing Speeddial KeysOn the 6755i, you can edit a speeddial key using an
78 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and Softkeys4. Press a speeddial key you want to edit.The speeddial edit screen displ
Model 6755i IP Phone User Guide 79Line Keys, Programmable Keys, and SoftkeysEditing a Speeddial on a Softkey, Programmable Key, or Expansion Module K
80 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysEditing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI1. C
Model 6755i IP Phone User Guide 81Line Keys, Programmable Keys, and Softkeys"Do not Disturb" (DND) KeyThe IP phones have a feature you can
Model 6755i IP Phone User Guide 1About this GuideAbout this GuideThis guide explains how to use the basic features of your new 6755i phone. Not all f
82 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysSoftkeys2. Select from "Key 1" through "Key 20".3. In
Model 6755i IP Phone User Guide 83Line Keys, Programmable Keys, and SoftkeysBusy Lamp Field (BLF) KeyThe BLF feature on the IP phones allows a specif
84 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysConfiguring a BLF KeyUse the following procedure to set a key to function
Model 6755i IP Phone User Guide 85Line Keys, Programmable Keys, and SoftkeysProgrammable Keys8. Select from "Key 1" through "Key 6&quo
86 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysBLF List Key(For use with the BroadSoft Broadworks Rel 13 or higher platf
Model 6755i IP Phone User Guide 87Line Keys, Programmable Keys, and SoftkeysUse the following procedure to set a key to function as "BLF List&qu
88 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and Softkeys5. In the state fields, check (enable) or uncheck (disable) the states yo
Model 6755i IP Phone User Guide 89Line Keys, Programmable Keys, and SoftkeysAutomatic Call Distribution (ACD) Key (for Sylantro Servers)The 6755i and
90 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysConfiguring an Automatic Call Distribution (ACD) KeyUse the following pro
Model 6755i IP Phone User Guide 91Line Keys, Programmable Keys, and SoftkeysProgrammable Keys7. Select from "Key 1" through "Key 6&quo
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